Introduction
OASIS VUE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oasisvue.com or engage our services.
Last Updated: December 15, 2024
Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Contact Information: Name, email address, phone number
- Business Information: Company name, role, industry
- Project Details: Requirements, preferences, goals shared during consultations
- Communications: Messages sent through contact forms, email, or scheduling tools
Information Collected Automatically
When you consent to analytics cookies, we automatically collect:
- Usage Data: Pages visited, time spent on pages, scroll depth, click interactions
- Device Information: Device type (desktop, mobile, tablet), browser, operating system
- Location Data: Country and region only (we do not collect precise location or store IP addresses)
- Referral Data: How you found our website, referring URLs
- Session Data: Navigation patterns, entry and exit pages
Analytics and Cookies
First-Party Analytics
We use our own first-party analytics system to understand how visitors interact with our website. We do not use Google Analytics, Facebook Pixel, or any third-party tracking services. All analytics data is collected, processed, and stored on our own infrastructure.
What We Track (With Your Consent)
Automatically Collected:
- Pages visited and time spent on each page
- Scroll depth (how far down a page you scroll)
- Referring website (how you found us)
- Device type (desktop, mobile, tablet)
- Browser and operating system
- Approximate geographic location (country/region level only)
- Screen resolution
Interaction Data:
- Clicks on buttons and links
- Form interactions (that a form was started or submitted, not the contents)
- Navigation patterns
What We Do NOT Collect:
- Your name, email, or personal information (unless you provide it via a form)
- Precise location or IP address storage
- Browsing activity on other websites
- Any data when you decline analytics cookies
Anonymous Identifiers
We use anonymous identifiers to understand returning visitors:
- Visitor ID: A random string stored in your browser that helps us count unique visitors. This cannot be used to identify you personally.
- Session ID: Tracks a single browsing session (expires after 30 minutes of inactivity).
These identifiers are stored only in your browser's local storage and are not shared with any third parties.
Cookie Categories
Essential Cookies (Always Active)
- Required for the website to function
- Remember your cookie preferences
- Cannot be disabled
Analytics Cookies (Optional)
- Help us understand how visitors use our site
- Measure page performance and engagement
- Enable scroll and interaction tracking
- Can be disabled at any time
Marketing Cookies (Optional)
- Currently not in use
- Would be used for remarketing if enabled in the future
- Disabled by default
Managing Your Preferences
You can manage your cookie preferences at any time by clicking "Cookies" in our website footer, clearing your browser's local storage, or using your browser's privacy settings. If you decline analytics cookies, we will not track your activity beyond essential website functionality.
How We Use Your Information
We use collected information to:
- Provide Services: Deliver brand strategy and design services you've requested
- Communicate: Respond to inquiries, send project updates, schedule consultations
- Improve: Analyze website usage to enhance user experience and content
- Protect: Detect and prevent fraud, abuse, or security issues
- Legal Compliance: Meet legal obligations and enforce our terms
We do not sell your personal information. Ever.
Information Sharing
We may share your information only in these circumstances:
- Service Providers: Trusted partners who assist our operations (hosting, email) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Third-Party Services We Use
- Vercel: Website hosting and deployment
- Supabase: Secure database infrastructure
- Quo (OpenPhone): Business communications
All third-party providers are bound by data protection agreements and process data only as instructed.
Data Retention
- Analytics Data: Retained for 12 months, then automatically deleted
- Session Data: Expires after 30 minutes of inactivity
- Contact Information: Retained for the duration of our business relationship plus 3 years
- Project Files: Retained per our client agreement terms
You can request deletion of your data at any time by contacting us.
Data Security
We implement industry-standard security measures:
- Encryption: All data transmitted via HTTPS/TLS encryption
- Access Controls: Row-level security policies limiting data access
- Secure Infrastructure: Hosted on SOC 2 compliant platforms
- Regular Audits: Periodic security reviews and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete data
- Deletion: Request removal of your personal data
- Portability: Receive your data in a structured format
- Opt-Out: Decline non-essential cookies and marketing communications
- Withdraw Consent: Change your cookie preferences at any time
To exercise these rights, contact us at inquire@oasisvue.com.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising privacy rights
International Transfers
Your information may be transferred to and processed in the United States. By using our website, you consent to this transfer. We ensure appropriate safeguards are in place for any international data transfers.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
Contact Us
For privacy-related questions, concerns, or to exercise your rights:
OASIS VUE Email: inquire@oasisvue.com Website: oasisvue.com
For urgent privacy matters, please include "PRIVACY" in your subject line.